Refund and Returns Policy 📜

1. Overview

Thank you for choosing IranVPNs. Our goal is to provide you with high-quality VPN services to access Iranian websites securely. This Refund and Returns Policy outlines the terms and conditions for the return, refund, and cancellation of our services. By purchasing our services, you agree to this policy.

2. Cancellation and Refund Eligibility

• Monthly Plans: Refund requests must be made within 7 days of purchase.
• Annual Plans: Refund requests must be made within 30 days of purchase.

Refund will only be processed if the service is proven to be non-functional or not as described. Refunds will not be granted for partial months of service, or if you have violated our Terms of Service.

3. Refund Process 💰

How to Request a Refund

Email your refund request to [email protected] with your order details, reason for the refund, and any relevant supporting information. Our customer support team will review your request within 5-7 business days.

Refund Method

Approved refunds will be processed via the original payment method used during purchase (e.g., Stripe or bank transfer). Please note that it may take 5-10 business days for the refunded amount to reflect in your account.

4. Non-Refundable Cases 🚫

• Digital Products: Once the service has been delivered and used, it is generally non-refundable unless it meets the criteria mentioned in section 2.2.
• Violation of Terms: Refunds will not be provided if the user has breached any terms of service or engaged in activities that violate our acceptable use policy.

5. Contact Us 📞

If you have any questions or need further assistance regarding our refund policy, please contact us at:

• Email: [email protected]
• Address: IranVPNs, c/o Divateam Ltd, 2 Frederick St, London WC1X 0ND, United Kingdom

6. Amendments to this Policy ✏️

We reserve the right to modify or amend this Refund and Returns Policy at any time. Any changes will be posted on our website, and your continued use of our services will signify your acceptance of the revised terms.

7. Governing Law ⚖️

This policy shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

By purchasing our services, you acknowledge that you have read, understood, and agreed to be bound by this Refund and Returns Policy.

For any additional questions or assistance, please contact our support team. We are here to help!

Thank you for choosing IranVPNs.

IranVPNs Team